CCHB Contact Centre secures Customer Service Excellence Award

Consumer Code is commended following rigorous CCAS audit

BBC Rip Off Britain highlights flaws but misses consumer redress

Code Review: Deadline Extended

Her Majesty Queen Elizabeth II (1926 – 2022)

Consumer Code publishes Annual Report for 2021/22

Consumer Codes Approval Scheme helps recover £3.5m for consumers in 2021

What next for new-build homes’ codes of conduct?

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