Videos & Blogs

Videos & Blogs

Welcome to the Consumer Code videos & blogs page. This is where you can find the latest videos and blogs about the Code, our members and our initiatives designed to improve customer service in the homebuilding industry.


For media enquiries or press photographs, please contact:
Carol Brady, Chief Executive: at secretariat@consumercode.co.uk

Consumer Code for Home Builders guide to effective complaint handling

7 December 2023

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12 days of Christmas Code Transition Tips!

1 December 2023

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Providing an accessible after-sales service

10 November 2023

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How to raise an effective complaint

28 September 2023

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Buying a new-build home? Help is at hand

28 September 2023

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Three Stages of the Code: Stage 3 – Helping buyers after occupation

28 September 2023

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Three Stages of the Code: Stage 2 – Helping buyers during purchase

28 September 2023

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Three Stages of the Code: Stage 1 – Helping buyers pre-purchase

28 September 2023

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Wet and windy weather protection for your home 

21 September 2023

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