Videos & Blogs

Welcome to the Consumer Code videos & blogs page. This is where you can find the latest videos and blogs about the Code, our members and our initiatives designed to improve customer service in the homebuilding industry.

For regular updates you can also subscribe to receive our quarterly newsletters at consumercode.co.uk/subscribe/

Media information:
For media enquiries or press photographs, please contact:
Carol Brady, Chief Executive: at secretariat@consumercode.co.uk

Latest Videos & Blogs

Know your numbers when buying a new build

Dos and don’ts to help you visualise off-plan properties

Don’t let AI-generated content land you in hot water

How builders can get ahead on customer service

Consumer Code Site Audits

Why you should look beyond bricks and mortar when buying a new-build home

Silence isn’t golden: How ignoring complaints can cost you dear

Top tips for a stress-free new build contract exchange

Make home buying easier with our free resources

Who's supporting The Code