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Consumer Code for Home Builders

Videos & Blogs

Videos & Blogs

Welcome to the Consumer Code videos & blogs page. This is where you can find the latest videos and blogs about the Code, our members and our initiatives designed to improve customer service in the homebuilding industry.

For media enquiries or press photographs, please contact:
Carol Brady, Chief Executive: at secretariat@consumercode.co.uk

Learning lessons from complaints

6 May 2020

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Making the most of our Independent Dispute Resolution Scheme

20 March 2020

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Home Warranties Explained – what does your warranty cover?

10 March 2020

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Your quick guide to Specialist Retirement Housing

14 February 2020

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Using the Code in your marketing

12 December 2019

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How do home builder codes of practice protect your rights?

27 November 2019

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Buying a new-build home? Help is at hand

19 November 2019

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Three Stages of the Code: Stage 1 – Helping buyers pre-purchase

16 November 2019

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Three Stages of the Code: Stage 2 – Helping buyers during purchase

13 November 2019

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