Sharing learning from complaints to improve customer service

Code Compliance during the coronavirus pandemic

Temporary changes to the Code during COVID-19

Independent survey finds increase in customer satisfaction with new homes sales

Annual CTSI audit of the Consumer Code for Home Builders highlights best practice

Toughening up on adjudication compliance

Winter 2020 Newsletter now available

Applying the learning from our audits

Sorting the fact from the fiction

Who's supporting The Code