Raising awareness of the Code among consumer groups

Customer service at new housing sites in Derbyshire and East Anglia to be independently assessed…

Latest Newsletter available to download

Consumer Code for Home Builders launches ‘Train the Trainer’ system to fast-track customer service improvements

Homeowner satisfaction with new homes remains high according to latest HBF Customer Survey

Consumer Code for Home Builders responds to Government Consultation on Strengthening Redress in the Housing…

Consumer Code launches new leaflet to raise awareness of the Code

Over 6,000 front line staff complete online training

External compliance auditors appointed to boost customer service standard

Who's supporting The Code