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Welcome to our Autumn newsletter
CCHB Contact Centre secures Customer Service Excellence Award
Consumer Code is commended following rigorous CCAS audit
BBC Rip Off Britain highlights flaws but misses consumer redress
Code Review: Deadline Extended
Her Majesty Queen Elizabeth II (1926 – 2022)
Consumer Code publishes Annual Report for 2021/22
Consumer Codes Approval Scheme helps recover £3.5m for consumers in 2021
What next for new-build homes’ codes of conduct?
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