Videos & Blogs

Welcome to the Consumer Code videos & blogs page. This is where you can find the latest videos and blogs about the Code, our members and our initiatives designed to improve customer service in the homebuilding industry.

For regular updates you can also subscribe to receive our quarterly newsletters at consumercode.co.uk/subscribe/

Media information:
For media enquiries or press photographs, please contact:
Carol Brady, Chief Executive: at secretariat@consumercode.co.uk

Latest Videos & Blogs

Providing an accessible after-sales service

How to raise an effective complaint

Buying a new-build home? Help is at hand

Three Stages of the Code: Stage 3 – Helping buyers after occupation

Three Stages of the Code: Stage 2 – Helping buyers during purchase

Three Stages of the Code: Stage 1 – Helping buyers pre-purchase

Wet and windy weather protection for your home

Top tips for keeping your new build on track

Recognising and supporting consumer vulnerability when selling homes

Newer posts

Who's supporting The Code