Videos & Blogs

Videos & Blogs

Welcome to the Consumer Code videos & blogs page. This is where you can find the latest videos and blogs about the Code, our members and our initiatives designed to improve customer service in the homebuilding industry.


For media enquiries or press photographs, please contact:
Carol Brady, Chief Executive: at secretariat@consumercode.co.uk

Top tips for keeping your new build on track

11 May 2023

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Recognising and supporting consumer vulnerability when selling homes

4 May 2023

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Your contractual rights when buying a new-build

2 March 2023

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Five essential questions to ask before reserving your new home

28 February 2023

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Six top tips for creating a clear complaints process

27 February 2023

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Snagging – what is it, and how does it help you?

23 February 2023

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Pre-purchase information – how much is enough?

23 February 2023

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New build homes: 5 Steps for solicitors to take to support clients

20 December 2022

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Six suggestions to give your new build home a helping hand this winter

5 December 2022

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