We have added a new section within our dedicated Resources Hub to help Home Builders comply with the requirements of the Code.

Our ‘Right First Time’ factsheets provide tips and advice on how to ‘get it right first time’ based on key learnings arising from our Independent Dispute Resolution Scheme (IDRS) adjudications.  Current factsheets cover Sales & Advertising Materials, Supporting Vulnerable Customers, Providing an Accessible Aftersales Service and Providing Sufficient Pre-Purchase Information.

We will be adding to this section periodically so check back regularly or keep an eye on our social media feeds.

Click to view our Right First Time section.

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