Carol Brady

We are regularly called upon to update the house building industry, professional bodies and government institutions on changes and improvements to the Code. We’ve just submitted this update: https://consumercode.co.uk/wp-content/uploads/2019/06/Consumer-Code-Status-Report-Spring-2019.pdf which includes details of our new phone line, removal of the fee to access our independent dispute resolution scheme and expansion of Code coverage to include warranty provider, Checkmate.

The report also highlights projects we are working on with the Home Builders’ Federation to improve the new home buying experience for consumers.

For more information about some of these changes, look out for our next newsletter which will be published in the next few weeks.

Related Posts

  • The newly-published @ConsumerCodes Annual Report 2021 shows that CCAS helped to recover over £3.5m for consumers in… https://t.co/Kiff94Eyfx
    10 hours ago
  • Please note that our Contact Centre phone lines will be closed this morning but will re-open at 1pm. However you ca… https://t.co/i8rwfi28tR
    1 day ago
  • A reminder that our Contact Centre phone lines will be closed tomorrow morning, 17 May, but will re-open at 1pm. Ho… https://t.co/IZCEqn9Rn9
    2 days ago
Who's supporting The Code
Top