Carol Brady

Carol Brady

We are regularly called upon to update the house building industry, professional bodies and government institutions on changes and improvements to the Code. We’ve just submitted this update: https://consumercode.co.uk/wp-content/uploads/2019/06/Consumer-Code-Status-Report-Spring-2019.pdf which includes details of our new phone line, removal of the fee to access our independent dispute resolution scheme and expansion of Code coverage to include warranty provider, Checkmate.

The report also highlights projects we are working on with the Home Builders’ Federation to improve the new home buying experience for consumers.

For more information about some of these changes, look out for our next newsletter which will be published in the next few weeks.

Related Posts

  • Homebuilders: how can you maximise the impact of the Code and demonstrate excellence in your customer service?… https://t.co/gHxRpbPUh5
    24 hours ago
  • Our brand new Videos and Blogs section on our website features lots of advice and information about the different a… https://t.co/ZAYDj9gAMr
    3 days ago
  • We are pleased that the Government has now published its proposals regarding a New Homes Ombudsman. We are going th… https://t.co/BkRjqAYXBn
    3 days ago
Who's supporting The Code
Top