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Recognising and supporting consumer vulnerability when selling homes
Six top tips for creating a clear complaints process
Pre-purchase information – how much is enough?
Blog: New Home Codes – where are we now?
Resolving your complaints: An interview with CEDR Mediator, Andy Rogers
How is the Code funded?
What is an Independent Dispute Resolution Scheme?
How the Consumer Codes Approval Scheme enhances consumer protection
Ten Years of the Consumer Code: Reflections from our Chairman
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