Videos & Blogs

Welcome to the Consumer Code videos & blogs page. This is where you can find the latest videos and blogs about the Code, our members and our initiatives designed to improve customer service in the homebuilding industry.

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Media information:
For media enquiries or press photographs, please contact:
Carol Brady, Chief Executive: at secretariat@consumercode.co.uk

Latest Videos & Blogs

Don’t let AI-generated content land you in hot water

How builders can get ahead on customer service

Consumer Code Site Audits

Why you should look beyond bricks and mortar when buying a new-build home

Silence isn’t golden: How ignoring complaints can cost you dear

Top tips for a stress-free new build contract exchange

Make home buying easier with our free resources

Chair’s insight: Critical success factors for Codes of Practice

Getting the legalities of your new home purchase right

Who's supporting The Code