Carol Brady

The Consumer Code for Home Builders’ Annual Report 2019-20 is now available to download https://mk0consumercodemytl1.kinstacdn.com/wp-content/uploads/2020/07/Consumer-Code-Annual-Report-2019-20-vfn.pdf

The report summarises the work the Code has focused on from April 2019 to March 2020, including that of our Disciplinary and Sanctions Panel, the Government’s proposals to strengthen redress in the housing market and the positive steps taken in strengthening the Code and compliance with its Requirements. 

Our Annual Report also includes a summary of cases reviewed by CEDR under our Independent Dispute Resolution Scheme, including the main issues giving rise to complaints from home buyers. Full details of cases can be found in the CEDR report: https://mk0consumercodemytl1.kinstacdn.com/wp-content/uploads/2020/06/IDRS-Annual-Report-2019.pdf which covers the period Jan-Dec 2019.

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