New Case Study section on the Code Website

We’ve just launched a new case study section on our website to help new home buyers, builders and their agents learn from past disputes. Although all case histories are summarised in our Resources Hub, moving forward we will be selecting some cases each month to spotlight on our case study page.

The aim is to share a good mix of complaint types, topics and outcomes, together with learning points for
buyers to guide future complaints and builders to minimise repeating the same mistakes.

Use the tags to find the most relevant examples, whether you’re interested in successful claims only, or topics such as garden-related disputes or claims about pre-contract information.

If you have any feedback or suggestions on how we could improve this new section, please contact
communications@consumercode.co.uk.