Code News

Welcome to the Consumer Code news page. This is where you can find the latest news about the Code, our members and our initiatives designed to improve customer service in the homebuilding industry.

For regular updates you can also subscribe to receive our quarterly newsletters at consumercode.co.uk/subscribe/

Media information:
Download our media briefing sheet for an overview of consumer protection in the new build market. For media enquiries or press photographs, please contact:
Carol Brady, Chief Executive: at secretariat@consumercode.co.uk

Latest News

Consumer Code for Home Builders publishes 15th Anniversary Year Annual Report

Spring/Summer newsletter out now

New guide to complaints and disputes launched to help home buyers

New charges to be introduced for non-compliance with dispute decisions

Home builders – show your new home buyers some love this Valentine’s Day!

Changes to Checkmate and the impact on Code compliance

New Homes Week is Back!

First newsletter of 2025 now live!

First disputes received by Code adjudicators under the fifth edition of the Code

Who's supporting The Code