The Code’s Advisory Forum has been boosted by the appointment of Paula Higgins, Founder and CEO of HomeOwners Alliance (HOA) as a consumer representative. 

Paula brings a wealth of experience to the Advisory Forum as a strong advocate for consumers. Under her leadership, the HOA has become one of the UK’s leading property advice websites. The organisation also campaigns on a raft of issues relating to homeowners’ greatest concerns. 

Paula’s insight and challenge will be hugely valuable as we strive to provide even better protection and support for buyers of new build homes. 

Noel Hunter OBE, Code Chair, said: “Codes of practice play a vital role in protecting consumers, but they can only work if the requirements are practical, and the code itself has the scope to implement meaningful sanctions. I’m delighted to welcome Paula to the Advisory Forum. Paula’s input will help us maintain a laser focus on supporting consumers and provide consistent challenge so we always aim to do better.”

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