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Tips to reduce stress for new home buyers
Right First Time: Handling customer complaints
Board Spotlight: Kim Carter, Senior Claims Outcome Manager, NHBC
Reservation Agreements – what home buyers need to know
Spotlight Series: Carol Brady MBE, Chief Executive of the Code
Understanding your new property purchase
Who does what when it comes to consumer protection for new build homes?
Board Spotlight: Craig Ross, Chartered Insurer and Associate Director of MD Group
Snagging: Using data to drive better improvements in defect management
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