Blog Archives - Consumer Code

Getting five key elements of customer service right first time

Gardens, garages and beyond…

Spotlight on Warranty Inspection

Dementia Action Week: Recognising and supporting vulnerable consumers

Consumer Code Enquiry Team in the spotlight

Spotlight Series: John Munton

Tips to reduce stress for new home buyers

Right First Time: Handling customer complaints

Board Spotlight: Kim Carter, Senior Claims Outcome Manager, NHBC

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