News

The Consumer Code for Home Builders’ spring/summer 2025 newsletter is now available to download.

In this issue we cover:

  • New charges in place for builders who don’t comply with IDRS decisions
  • Changes to Checkmate and the impact on Code compliance
  • Helping builders get reservations right and handle customer complaints well
  •  Recognising and supporting vulnerable customers
  • Spotlights featuring Code services and an interview with Kim Carter of NHBC
  • New guide to complaints and disputes for home buyers
  • What buyers need to know about their Reservation Agreement
  • The latest case studies added to our website

 All this and more available here: 

To sign up to receive future copies direct to your inbox, register here.

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