Code News

Welcome to the Consumer Code news page. This is where you can find the latest news about the Code, our members and our initiatives designed to improve customer service in the homebuilding industry.

For regular updates you can also subscribe to receive our quarterly newsletters at consumercode.co.uk/subscribe/

Media information:
Download our media briefing sheet for an overview of consumer protection in the new build market. For media enquiries or press photographs, please contact:
Carol Brady, Chief Executive: at secretariat@consumercode.co.uk

Latest News

CCHB retains independent Approved Code status for 8th consecutive year

Non-compliance charge to be a permanent sanction under the Code

Consumer Code Review on hold for 2026

Consumer Code responds to private estate management arrangements consultation

Independent site audits shed light on compliance gaps

Spring 2026 newsletter available now

Retirement Housing Group renews commitment to CCHB Advisory Forum

Consumer Code for Home Builders launches New Home Buyers’ Pack to mark New Homes Week

Consumer Code for Home Builders responds to two government consultations on home buying and selling reform

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