What resources are available?
The Code aims to make a positive difference to the service Home Builders provide to new Home Buyers.
To encourage Home Builders to adopt the Code the following material is available:
- Code branding guidelinesPDF 713kb
- Consumer Code Checklist for Builders and Estate AgentsPDF 105kb
- Consumer Code Logo AssetsZIP 7mb
- Consumer Code Logo JPEGZIP 505kb
- Consumer Code Logo PNGZIP 544kb
- Consumer Code Sample Reservation AgreementPDF 99kb
- Learning from Code Adjudications – an Overview
PDF 1mb - Learning from Code Adjudications – Factsheet 1 – Sales & Advertising
PDF 1mb - Learning from Code Adjudications – Factsheet 2 – Pre-purchase Information PDF 2mb
- Learning from Code Adjudications – Factsheet 3 – After-sales PDF 1mb
- Learning from Code Adjudications – Factsheet 4 – Complaints Handling PDF 811kb
- Compliance Auditing – a Guide for Developers and Agents PDF 2mb
- Consumer Code Compliance Monitoring – Lessons LearnedPDF 2mb
- Consumer Code Compliance Monitoring – Lessons Learned 2020PDF 3mb
Window stickers for site sales offices
- For NHBC registered sites: shop.nhbc.co.uk/product-category/promotional-products
- For Premier Guarantee registered sites: www.premierguarantee.co.uk/resources/marketing-request
- For LABC Warranty registered sites: www.labcwarranty.co.uk/promotional-materials
