The Code aims to make a positive difference to the service Home Builders provide to new Home Buyers.

To encourage Home Builders to adopt the Code the following material is available:

  • Code branding guidelinesPDF 713kb
  • Consumer Code Checklist for Builders and Estate AgentsPDF 105kb
  • Consumer Code Logo AssetsZIP 7mb
  • Consumer Code Sample Reservation AgreementPDF 99kb
  • Learning from Code Adjudications – an Overview
    PDF 1mb
  • Learning from Code Adjudications – Factsheet 1 – Sales & Advertising
    PDF 1mb
  • Learning from Code Adjudications – Factsheet 2 – Pre-purchase Information PDF 2mb
  • Learning from Code Adjudications – Factsheet 3 – After-sales PDF 1mb
  • Learning from Code Adjudications – Factsheet 4 – Complaints Handling PDF 811kb
  • Compliance Auditing – a Guide for Developers and Agents PDF 2mb
  • Consumer Code Compliance Monitoring – Lessons LearnedPDF 2mb

Window stickers for site sales offices

Who's supporting The Code
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